Simon Says STAMP offers the following Returns Policy:

We happily accept returns or exchanges on defective merchandise.
Due to high shipping costs and inventory management, we are unable
to accept returns or exchanges if you change your mind.
Please be certain of your selections before making payment.

FAQ

Q: How can I view the status of my order?
A: If you registered with Simon Says Stamp with your email address, it is easy! 
Go to the Service, Account History page. This page lists all your orders. Click the date of the order whose status you wish to view.


Q: What are your shipping costs?
A:  FREE SHIPPING for ALL USA Orders over $50!
USA orders under $50 ship for a flat fee of just $5!

FREE Shipping for ALL International Orders over $100!
International orders under $100 ship for a flat fee of just $10!

You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.

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